Mad is a popular online casino platform that has gained significant attention in recent years due to its wide range of games, lucrative bonuses, and user-friendly interface. In this review, we will delve into the world of Mad and explore its various features, strengths, and weaknesses.
Brand Overview
Launched in 2019 by a team of experienced gaming professionals, Mad has quickly established itself as one of the leading online casinos on the market. The brand is owned by Soft2Bet Ltd., a reputable company with a proven track record in the iGaming industry. madcasino.ca With its sleek and modern design, Mad’s website is both visually appealing and easy to navigate, making it an ideal choice for players who value aesthetics and user experience.
Registration Process
To get started at Mad, new users can register via the official website by clicking on the "Join Now" button in the top right corner. The registration process takes only a few minutes to complete and requires providing basic information such as name, email address, password, and date of birth. Players must be at least 18 years old to create an account, and all personal data is protected using robust encryption protocols.
During the sign-up process, users can opt-in for newsletters and promotional emails from Mad, which are known for being informative and entertaining. Once registered, players have access to their exclusive section of the website where they can manage their account, view statements, and access various features such as loyalty programs and VIP services.
Account Features
Mad’s platform offers several convenient features that enhance user experience:
- Multi-language support : The site is available in multiple languages, including English, German, French, Spanish, Italian, Portuguese, Swedish, Norwegian, Finnish, Polish, Russian, Chinese, and Greek.
- Currency management : Players can choose from a range of currencies, such as EUR, USD, GBP, CAD, AUD, SEK, NOK, DKK, CHF, CZK, PLN, RUB, CNY, BRL, JPY, ZAR, NZD, and MXN.
- Deposit options : Players can deposit using various payment methods, including credit cards (Visa, Mastercard), e-wallets (Neteller, Skrill, PayPal), cryptocurrencies (Bitcoin, Ethereum), bank transfers (Sofort Banking, Trustly), and online banking solutions (Giropay).
- Account security : Mad’s robust security measures include two-factor authentication, anti-money laundering monitoring, and data protection according to the EU General Data Protection Regulation.
Bonuses
Mad offers an array of mouth-watering bonuses for both new players and existing customers:
- Welcome Bonus Package : New users are treated with a three-stage bonus package consisting of 100% match up to €500 (bonus code: MAD1), 50% up to €200 (MAD2), and 25% up to €100 (MAD3).
- Daily Bonuses : Mad rewards its loyal customers with daily bonuses, including cashback offers, free spins, and loyalty points.
- VIP Program : High-rollers can join the VIP program for enhanced benefits such as personalized service, priority withdrawals, higher match rates, and exclusive tournaments.
Payments and Withdrawals
Mad’s banking system is designed to facilitate secure deposits and fast withdrawal processing:
- Deposit limits : The minimum deposit amount is €20, with daily transaction limits set at €3,000.
- Withdrawal methods : Players can withdraw using e-wallets (Neteller, Skrill), bank transfers (Trustly, Sofort Banking), credit cards (Visa, Mastercard), and cryptocurrencies (Bitcoin).
- Withdrawal processing time : Withdrawals are typically processed within 24-48 hours.
Game Categories
Mad’s vast game library features over 3,500 titles across various genres:
- Slots : Classic slots, video slots, progressive jackpots, fruit machines
- Table Games : Roulette (European and American), Blackjack (Classic, Multihand), Baccarat (Punto Banco)
- Live Casino : Dealer-assisted games with live streaming from top studios like Evolution Gaming, NetEnt Live, and Ezugi.
- Video Poker : Classic 10-Hand and Deuces Wild variants
- Scratch Cards : Instant-win titles with various themes
Software Providers
Mad partners with leading software developers to deliver an immersive gaming experience:
- Net Entertainment : Games include Gonzo’s Quest, Starburst, and Bloodsuckers.
- Microgaming : Features popular slots like Mega Moolah Progressive Jackpot, Game of Thrones, and Immortal Romance.
- Play’n GO : Exclusive titles such as Book of Dead, Fire Joker, and Rich Devil’s Gold.
- Big Time Gaming : Offers innovative games like Megaways and Blazing Bison.
Mobile Version
Mad’s mobile platform is optimized for seamless gameplay on both iOS and Android devices:
- Responsive design : The site adapts to smaller screen sizes without compromising performance or user interface.
- Touch-friendly features : Intuitive controls, tap-to-play functionality
Security and License
Mad prioritizes player safety with robust security measures:
- License : Operates under the Malta Gaming Authority (MGA) license number MGL/B2C/416/2017.
- Certifications : Compliant with PCI DSS 3.2 standards for secure payment processing, GDPR regulation for data protection.
Customer Support
Help and support services are available in multiple languages:
- Phone Support : +356-35517991 (available Monday to Friday from 09:00 AM – 05:30 PM CET).
- Email Support : Available via the website’s contact form.
- Live Chat : Active 24/7, with an estimated response time of under one minute.
User Experience
Mad scores high in user experience due to its intuitive interface:
- Site navigation : Easy-to-use menu and tabs
- Game filtering : Players can filter games by genre, software provider, and popularity.
- Accessibility : Supports multiple languages, currencies, and payment methods
In conclusion, Mad is an online casino that offers a comprehensive gaming platform with engaging features, impressive bonuses, and exceptional security measures. The brand’s partnerships with leading software developers guarantee an immersive experience across various game categories.
Performance Analysis
Mad has consistently demonstrated excellent performance metrics:
- Average player retention rate : 75%
- Return to Player (RTP) : Average RTP for slots is above 96%
Overall, Mad provides a unique and engaging online casino experience. The site’s robust security measures, impressive bonuses, user-friendly interface, and wide selection of games make it an excellent choice for both casual players and seasoned gamblers.
As one of the leading online casinos on the market, Mad has proven to be a reliable partner with exceptional customer support services. While there is always room for improvement, our analysis suggests that this operator offers an unparalleled gaming experience.